Privacy Policy

This Privacy Policy explains how BetBeast, operated by Dama N.V., collects, uses, stores, and protects personal information belonging to players who register an account, browse the site, or use any related services at ca-betbeast.com. It applies to all visitors and registered account holders in Canada and describes the categories of data handled, the purposes for which data is processed, cookie usage, third-party sharing, retention practices, and the rights available to users. Because BetBeast operates a licensed online casino and sportsbook, certain data collection and verification steps are required by law and by the terms of the operating license, and this document sets out those obligations alongside general data protection practices. Anyone who does not agree with the practices described here should refrain from using the site or contact support to discuss account closure before providing personal information.

Scope and Acceptance

By creating an account, depositing funds, placing a bet, or otherwise interacting with BetBeast, a user confirms that they have read and understood this Privacy Policy and consent to the collection and processing of their personal data as described. This policy applies alongside the general terms and conditions governing account use, and where a conflict arises between the two documents on matters of data handling, this Privacy Policy takes precedence. The policy covers data collected through the website, any mobile application, customer support channels, and payment processing partners engaged for deposits and withdrawals. Access to the platform is restricted to individuals who meet the applicable minimum legal gambling age, which in Canada is 18 years or older, and proof of age may be requested at any stage of the relationship.

Information We Collect

BetBeast collects personal information necessary to open and maintain an account, to process financial transactions, to comply with identity verification obligations, and to provide customer support. Data is gathered directly from the user during registration and account use, automatically through technical means such as cookies, and in some cases from third parties such as payment providers or identity verification services. The table below summarizes the main categories of information typically processed.

Where a user chooses to fund an account using cryptocurrency and plays exclusively with crypto balances, reduced identity documentation may apply, though the operator reserves the right to request verification at any time, particularly before processing a withdrawal. Standard verification for other payment methods typically involves a government-issued photo identification document, proof of the payment method used, and proof of address. Documents must generally be presented in the Latin or Cyrillic alphabet; where this is not possible, video verification may be requested as an alternative.

How Personal Data Is Used

Personal information is processed for a defined set of purposes connected to operating the platform responsibly and lawfully. These include verifying that a user meets the minimum age requirement of 18 years or older, confirming identity before allowing withdrawals, detecting and preventing fraud or money laundering, administering the account including deposits, withdrawals, and any bonus-related conditions, providing customer support, and monitoring for signs of problem gambling so that responsible gaming tools can be offered where appropriate. Data is also used to maintain the security of the platform, to comply with legal and regulatory reporting obligations under the terms of the Curacao Gaming Control Board license, and to communicate important account or service updates. Marketing communications, where sent, are generally based on consent and can be withdrawn at any time through account settings or by contacting support.

BetBeast does not use personal data to make decisions that would circumvent responsible gaming protections; on the contrary, usage patterns may be reviewed to identify potential markers of harm so that tools such as deposit limits, cooling-off periods, or self-exclusion can be suggested or applied. Financial and identity data is retained as long as necessary to meet anti-money laundering and licensing obligations, even after an account is closed, in line with applicable regulatory retention periods.

Cookies and Similar Technologies

BetBeast uses cookies and similar tracking technologies to operate the website correctly, to remember user preferences such as language or currency, to analyze traffic and usage patterns, and to support security functions such as detecting suspicious login activity. Cookies fall broadly into categories including strictly necessary cookies required for the site to function, functional cookies that remember settings, analytical cookies that help understand how the site is used, and, where applicable, advertising cookies used to measure the effectiveness of communications. Most browsers allow users to control or disable cookies through their settings, though disabling essential cookies may affect the ability to log in or use certain features of the site correctly.

Users who wish to manage cookie preferences can typically do so through their browser settings or, where available, through a cookie preference tool on the site. Because cookie technology also underpins core security and fraud-prevention functions, some cookies cannot be disabled without affecting account access. Information gathered through cookies is treated with the same care as other personal data described in this policy and is not sold to unrelated third parties for unrelated purposes.

Sharing Data with Third Parties

Personal data may be shared with a limited number of third parties where necessary to operate the service, including payment processors and cryptocurrency payment partners used to handle deposits and withdrawals, identity verification providers engaged to confirm age and identity, regulatory or law enforcement bodies where required by law or by the terms of the operating license, and professional advisors such as auditors where relevant to compliance obligations. Any third party engaged to process personal data on behalf of BetBeast is expected to apply appropriate safeguards and to use the data only for the specific purpose for which it was shared. Data is not shared with third parties for independent marketing purposes without the user’s consent.

Where crypto deposits or withdrawals are processed through a payment partner such as the service used for cryptocurrency transactions, relevant transaction data is shared with that partner strictly to complete the payment and to meet applicable financial compliance obligations. Users should be aware that blockchain-based transactions may themselves be publicly visible on the relevant network, independent of any data-sharing practice by BetBeast.

International Data Transfers

Because BetBeast is operated by Dama N.V., registered in Curacao, and works with payment and verification partners that may be located in different jurisdictions, personal data may be transferred and processed outside of Canada. Where such transfers occur, reasonable steps are taken to ensure that data continues to be protected to a standard consistent with the principles set out in this policy, including contractual safeguards with third-party processors where applicable. Users who have concerns about cross-border data transfer can contact customer support for further general information about how their data is handled.

Data Retention

Personal data is retained for as long as an account remains active and, after closure, for a further period necessary to satisfy legal, regulatory, tax, and anti-money laundering obligations connected with the operating license. Financial transaction records and identity verification documents are generally retained for longer periods than general browsing data, reflecting the regulatory requirements applicable to licensed gambling operators. Once the applicable retention period has expired and there is no continuing legal basis for keeping the data, it is deleted or anonymized in line with standard data handling practice.

Security Measures

BetBeast applies industry-standard encryption to communication between a user’s browser and the site, helping to protect data such as login credentials and payment information while in transit. Access to personal data within the organization is limited to personnel who require it to perform verification, support, compliance, or technical functions, and identity verification procedures, including a possible call to the phone number on file, act as an additional safeguard against unauthorized account access. While reasonable technical and organizational measures are maintained to protect personal data, no system can be guaranteed to be completely secure, and users are encouraged to use strong, unique passwords and to avoid sharing login details with anyone.

User Rights

Depending on the jurisdiction and applicable law, users generally have certain rights in relation to their personal data, including the right to request access to the data held about them, the right to request correction of inaccurate information, the right to request deletion of data where there is no overriding legal basis for retaining it, and the right to object to or restrict certain types of processing, such as marketing communications. Requests relating to personal data can be directed to customer support through the channels described below, and the operator will respond within a reasonable timeframe, taking into account any verification steps needed to confirm the identity of the person making the request. Certain rights, particularly deletion requests, may be limited where data must be retained to meet anti-money laundering, tax, or licensing obligations.

Responsible Gaming and Data

Data collected during the ordinary course of account use, including deposit and betting activity, may be reviewed as part of responsible gaming monitoring, consistent with the operator’s commitment to player protection. Where patterns suggestive of harm are identified, the operator may proactively bring attention to available tools such as deposit or loss limits, cooling-off periods ranging from one day to six months, or self-exclusion options ranging from one day to a permanent restriction. Because gambling is intended only for adults, all account holders must be 18 years of age or older, and identity verification processes described in this policy exist in part to help confirm that this minimum age requirement is respected. Anyone concerned about their own gambling behaviour, or that of someone close to them, is encouraged to review the tools and support information available and to reach out to customer support for general guidance.

Children’s Privacy

BetBeast does not knowingly collect personal data from individuals under the legal minimum gambling age of 18. Where there is reason to believe that an account has been opened by, or data has been submitted by, a person under this age, the account will typically be suspended pending verification, and any associated funds handled in accordance with the applicable terms and conditions and regulatory requirements. Parents or guardians who believe a minor has accessed the platform or submitted personal information are encouraged to contact customer support so that appropriate action can be taken.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in data protection practice, regulatory requirements, or the services offered by BetBeast. Where changes are made, the updated policy will be published on the site, and continued use of the account after such publication will generally be treated as acceptance of the revised terms. Users are encouraged to review this policy periodically to stay informed about how their personal data is handled.

Contacting BetBeast About Privacy

Questions, requests, or concerns relating to this Privacy Policy, including requests to access, correct, or delete personal data, can be directed to customer support through the live chat or email channels available on the site, which typically operate on a 24/7 basis. When contacting support about a privacy-related matter, users may be asked to verify their identity before any account-specific information is discussed or acted upon, consistent with the security obligations described throughout this policy. For general account terms, including how bonus-related data and wagering activity are recorded and used, users can refer to the separate terms and conditions document, and further detail on age verification and player protection tools is available on the responsible gaming page.